Frequently asked questions
What customers and pros ask most often.
›How much does the platform cost?
Nothing. Neither the customer nor the pro pays the platform at this stage. The customer pays the pro directly.
›Is the estimate binding?
No. It is a range derived from the public reference price table. The final price is the bid you accept.
›Do I need an account for the estimate?
No. An account is only needed to post the job, so you can receive bids.
›Who sees my phone and address?
Only the pro you pick, and only after you pick them. Until then pros see the area and a shifted pin on the map.
›How are pros vetted?
Every profile is approved by the admin before it can bid, and the phone is verified. Reviews come only from customers who completed a job through the platform.
›What if no bids come in?
You can change the budget or the description. Approved pros within your radius are notified again for every new job.
›Can I upload photos?
Yes, both in the estimate conversation (the boxes, the room, the instructions) and in the job. The assistant takes them into account.
›Does the pro issue a receipt?
Every bid states whether it includes a receipt and a warranty. It is also shown on the pro's profile.
›Which areas are covered?
We start in Thessaloniki and the surrounding municipalities. The structure allows expansion to other cities.
›How do I report a problem?
Every job page has a “Report a problem” link that goes straight to the admin.